Double SP processed fleece hoodie (ALL)

[DESIGN]

The "Double SP Processing Series" is a sweatshirt that faithfully reproduces the changes that occur over time, as if it had been worn for many years.

For this series, we spend twice as long as the regular SP processing, with our craftsmen carefully checking each product and adjusting the processing. Furthermore, we have carefully calculated distressed details to give it the realistic feel of a vintage sweatshirt.

SP processing is a technique that reproduces the fading process of direct dyes and sulfur dyes that were used on sweatshirts from the 1930s to the late 1960s.

Based on the natural principle that old clothes gradually decay through oxidation and hydrolysis, the dye is combined with oxygen, causing the color to fade slowly over time. This method reproduces the natural damage that occurs over time without using chemicals or excessive bio-processing.

The "Double SP Processing Series" further deepens the techniques of regular SP processing, resulting in a finish that is meticulous down to the smallest detail.

As a result, it has been updated to have a more vintage-like feel than ever before, and the more you wear it, the more you can enjoy the texture that makes it indistinguishable from real used clothing.

Furthermore, this season's 25AW model has fewer holes in the body compared to the previous model, improving the balance to make it easier to wear daily.

[MATERIAL]

100% COTTON

The yarn used for the fleece is organic cotton "waste" grown at Alvarez Farm in New Mexico, USA. The yarn is characterized by its firmness and tension, and is knitted at the very tightest gauge to create a very stiff fleece.

The unbrushed fleece makes it easy to use all year round.

[COUNTRY]

Made in Japan

【LOOK MODEL SIZE】

MEN 177cm 58kg wearing size M

Women's 161cm 47kg wearing size M

[SIZE]

*Due to the characteristics of processed products, the actual size may differ by 1 to 2 cm from the stated size.

Size guide here

Double SP processed fleece crewneck & hoodie

[SIZE]

*Due to the nature of processed products, the actual size may differ by 1 to 2 cm from the stated size.

Size guide here

Please read the following before purchasing.

Please be aware of pinpoles, especially on T-shirts that have been treated with SP processing, before purchasing.

If the hole is 3mm or larger, it will be eligible for return or exchange, so please contact us here .

Domestic Shipping in Japan

■ About Shipping

1. Shipping Schedule

Standard items are shipped within 3 business days after order confirmation.
Shipping operations are conducted only on business days. (No shipping on weekends or public holidays.)

For pre-order items, please refer to the delivery date stated on the product page.

2. During Long Holiday Periods

During long holiday periods, a separate shipping schedule will be announced.
We kindly ask you to place your orders with sufficient time.

There are delays in shipping to some regions.
Refer to the following website:
https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

■ Delivery Carrier
Yamato Transport

■ Shipping Fees

Nationwide flat rate: 880 yen (tax included)

※Okinawa only: 1,860 yen (tax included)

※ International shipping fees are automatically calculated by weight on the checkout page.

■ Important Notes When Placing an Order

1. Separate Shipments for Each Order

If you place multiple orders, each order will be shipped separately.

2. Ordering Items with Different Delivery Dates

If in-stock items and pre-order items have different delivery dates, they may be shipped together once all items are ready for shipment.

3. If You Wish for Faster Shipping

If you wish to receive in-stock items or items with earlier delivery dates quickly, please place separate orders for pre-order items.

■ Important Notes Regarding Delivery

1. Reshipping:

We cannot accept reshipment requests due to reasons such as unknown address or long-term absence.
In such cases, the customer will be responsible for round-trip shipping fees and cash-on-delivery charges.

2. Registered Address

If the registered address of the orderer cannot identify an individual (e.g., company or warehouse address), we may refuse to ship the product.
Please ensure that you register an accurate address.

International Shipping & Customs Information

Shipping Method

International orders are shipped primarily via DHL.

In limited cases, EMS may be used depending on the destination country, shipping conditions, and customs procedures.

We select DHL as our main carrier to ensure faster delivery, reliable tracking, and secure handling for international shipments.

Shipping Schedule

Orders for regular items are usually shipped within 3 business days after order confirmation.

Shipping operations are handled on business days only, excluding weekends and Japanese public holidays.

For pre-order items, please refer to the estimated shipping date stated on each product page.

If in-stock items and pre-order items are purchased together in the same order, the order may be shipped only after all items are ready.

If you wish to receive in-stock items sooner, please place separate orders for pre-order items.

During extended holiday periods, such as Golden Week or the New Year holidays, a separate shipping schedule will be announced.

We kindly recommend placing orders with sufficient time allowance.

Customs Duties, VAT & Import Taxes

For international orders, please be aware that customs duties, VAT, import taxes, and other import-related charges may be applied in accordance with the laws and regulations of the destination country.

These charges are not included in the product price or shipping fee shown at checkout and are the sole responsibility of the customer.

All applicable import charges will be assessed by the customs authorities of the destination country and may be collected directly by the courier, such as DHL, upon delivery or prior to delivery clearance.

Please note that customs duties, VAT, import taxes, and customs clearance fees are determined by the customs authorities of the destination country and are not controlled by our store or the shipping carrier.

Important Notice Regarding DHL Shipments

DHL usually clears shipments quickly and accurately, and import charges may be assessed in accordance with the customs regulations of the destination country.

The amount of import charges may vary depending on the destination country, item category, declared value, country of origin, and local regulations.

Any customs duties, VAT, import taxes, or customs clearance fees charged upon import are not an error or overcharge by DHL or our store.

For U.S. Customers

Please be aware that, due to recent changes to U.S. customs regulations, low-value shipments may also be subject to import duties, taxes, and customs clearance fees.

Even if the order value is below USD 800, import charges may still apply.

We strongly recommend that U.S. customers take this into consideration before placing an order.

For EU Customers

For shipments to EU countries, import charges generally consist of:

VAT, which is approximately 20–21% depending on the country.

Customs duties for apparel products, which are often around 10–12%.

Carrier handling and customs clearance fees.

As a result, total import charges may amount to approximately 30–50% of the item price, depending on the destination country, shipping method, item category, declared value, and local regulations.

We strongly recommend that EU customers take this into consideration before placing an order.

Regarding EMS Shipments

EMS may be available for certain destinations upon request.

However, customs duties, VAT, import taxes, and handling fees may still apply even when EMS is used.

Please note that EMS delivery may take longer than DHL, and tracking or customs clearance updates may be less detailed depending on the destination country.

If you would like to request EMS shipping, please contact us before placing your order.

Contact:
remireliefonline@gmail.com

EMS vs DHL

DHL

Fast delivery.

Reliable tracking.

Faster and more detailed customs clearance process.

Import duties, VAT, and customs clearance fees may be assessed depending on the destination country and local customs regulations.

EMS

Slower delivery.

Tracking and customs clearance updates may be limited depending on the destination country.

Import duties, VAT, and handling fees may still apply.

Shipping Fees

Shipping fees are automatically calculated at checkout based on the destination country and total shipment weight.

Order Notes

Orders placed separately will be shipped individually per order.

We are unable to combine separately placed orders after they have been completed.

If in-stock items and pre-order items are purchased together, the order may be shipped only after all items are ready.

If you wish to receive in-stock items sooner, please place separate orders for pre-order items.

Delivery & Address Policy

Please make sure to enter a complete and accurate shipping address at the time of order.

We are unable to re-ship items returned due to incorrect address information, refusal of delivery, unpaid customs duties or taxes, or prolonged absence.

In such cases, all shipping costs, return shipping fees, customs duties, import taxes, handling charges, and any other related costs will be borne by the customer.

If the registered shipping address does not clearly identify an individual, such as company addresses, warehouses, hotels, or forwarding services, we may refuse shipment or contact you to confirm the details before dispatch.

Please ensure that a complete and accurate personal address is provided.

Refusal of Delivery / Unpaid Import Charges

If a customer refuses to receive the package or fails to pay the required customs duties, VAT, import taxes, or customs clearance fees, the package may be returned to us or disposed of by the courier or customs authorities.

In such cases, shipping fees, return shipping fees, customs duties, taxes, handling charges, and any other related costs will be deducted from any possible refund.

Please note that original shipping fees are non-refundable.

If the package is not returned to us, or if additional charges exceed the refundable amount, we may be unable to provide a refund.

Final Confirmation

By placing an international order, you acknowledge and agree to the above shipping and customs conditions.

Thank you for your understanding and cooperation.

■About cancellations, returns and exchanges

1.Returns and Exchanges:

We cannot accept any cancellations, returns or exchanges of your order. However, if the product is defective or has an initial defect, or if the product you received is different from what you ordered, we will not accept the cancellation or exchange within 5 days of receiving the product. We will accept returns or exchanges. However, if the product has already been used, if the tag or accessories are missing, if the product was purchased outside our online store, or if we otherwise deem it inappropriate to return or exchange the product, Returns and exchanges cannot be accepted.

2. Notes for returning products:

Please be sure to keep a copy of the shipping slip until your refund is complete.
To avoid any issues, please refrain from using return methods that do not leave a copy of the delivery slip, such as regular mail.
Since accessories are also part of the product, we will not be able to accept returns if you return the product with the shipping label attached directly to the shoe box or product packaging.
In that case, please contact us at "remireliefonline@gmail.com" with the "order number" printed on the invoice, and after confirming the details, please send the product to the address below with cash on delivery .

[Return address]

Return address
153-0065
1-32-8 Nakamachi, Meguro-ku, Tokyo
To REMI RELIEF ONLINE

3. Refund Period:

Refunds will be made according to your payment method within 7 working days of receiving the returned item.

[Return Policy]
Even if the reason for return is as stated in 1., we will not be able to accept returns or exchanges if the following conditions are met.

Items that have been delivered more than 5 days ago

Items that cannot be confirmed as having been purchased from our online store

Products that have been used once, washed or altered

Products that have become smelly, scratched or dirty while in the customer's possession

Products with missing or damaged accessories or packaging (bags, cases, shoe boxes, etc.)

Products with lost invoices, product tags, or labels

Hygienic products such as underwear, swimwear, cosmetics, lucky bags, sale items, outlet items, and pre-order items

Out of stock items (in that case, a refund will be processed)

4. Cooling off period:

The "cooling off" system applies to door-to-door sales. The cooling off system is not required for mail order sales. Our online store is a mail order store accessed by customers, so the cooling off system does not apply. Please be aware of this in advance.

[Cancellation, Returns and Exchanges]



(1) Returns and exchanges

(1) Returns and Exchanges However, we will accept returns or exchanges in the event that the product is incomplete, defective, or different from the contents of the order, as long as you contact us within 5 days of receipt of the product. will not accept returns or exchanges if the product has already been used, if the tags or accessories are missing, if the product was purchased outside of our online store, or if we otherwise deem the product inappropriate for return or exchange.



Please note the following when returning merchandise

Please keep a copy of the shipping slip until the refund is completed.
Please do not send the item back by regular mail or any other method that does not leave a copy of the shipping slip to prevent any problems.
If you return the item with the shipping slip attached directly to the shoe box or package, we will not be able to accept the return.
In such cases, please contact us at "remireliefonline@gmail.com" with the "order number" on the itemized invoice, and after confirming the contents, please send the item to the following address "Pay-on-Delivery Please send the item (s) to the following address by "Pay-on-Delivery" after confirming the contents of the order.

Return address

Return address
1 Nakamachi, Meguro-ku, Tokyo 153-0065
1-32-8 Nakamachi, Meguro-ku, Tokyo
REMI RELIEF ONLINE



(3) Refund period

Refunds will be made within 7 business days of receipt of the returned merchandise, depending on the payment method.



(2) Return policy
(1) Even if the reason for return is as stated in (1) above, REMI RELIEF will not accept returns or exchanges if any of the following conditions apply.

Products that have been received within 5 days of delivery.
Products that cannot be confirmed to have been purchased from our online store
Merchandise that has been used, washed, or
Products that have smells, scratches, or stains caused by the customer
Merchandise with missing or damaged accessories or product packaging (bags, cases, shoe boxes, etc.)
Merchandise with lost delivery note, product tag, or label
Hygienic products such as underwear, swimsuits, cosmetics, etc., grab bags, sale items, outlet products, and pre-ordered items
Merchandise that is out of stock (in such cases, a refund will be processed)


⑷About "cooling-off

Cooling-off" is a system applicable to door-to-door sales. Cooling-off is not obligatory for mail order sales. Since our Internet shopping site is a mail order service accessed by customers, the "cooling-off" system does not apply. Please understand this in advance.